Delete your Purti online account

Request deletion of your online guest identity and associated server data. You do not need to reinstall Purti or create another account.

What to include

Your public player code (Scoreboard → Friends), if available. If you cannot access it, explain that in your request. Never send passwords, guest tokens or private keys. A public code or display name alone is not proof of ownership. We will verify control before removing data, and reply when the request has been handled.

What the request covers

The online guest profile, authentication record, public code, friend and recent-player connections, invitations, reactions and your server match-result history, including Online Total. Identifying references in other server records are removed or anonymized. Completed scores held locally on another participant’s device cannot be remotely erased. Your device’s Solo saves, profiles and audio/language preferences are separate and are not remotely deleted by this request.

Timing and backups

Requests currently require manual operator handling; there is no automatic deletion in the released candidate. We will confirm the handling timeframe after ownership verification. Offline backup copies age out through the backup rotation described in the privacy policy. Any restore must reapply verified deletion requests before returning the service to use. Any record retained for a specific legal or security reason must be explained in the response.